Privacy Policy

Last updated: February 2026

1. Information We Collect

Account Information:
  • Name, email address, phone number
  • Studio name and business details
  • Login credentials (passwords are encrypted and never stored in plain text)

Usage Data:
  • Photos and media uploaded to the platform
  • Shoot details, client information, team data, invoices
  • Equipment and rental records
  • Payment transaction details

Technical Data:
  • IP address, browser type, device information
  • Cookies and session data for authentication

2. How We Use Your Information

  • To provide and maintain the ShootBook service
  • To process payments and manage subscriptions
  • To send service-related communications (invoices, notifications, OTPs)
  • To provide customer support
  • To improve and optimize the platform
  • To ensure security and prevent fraud

3. Data Storage and Security

  • All data is stored on secure cloud servers hosted in India.
  • We use industry-standard encryption for data in transit (TLS/SSL) and at rest.
  • Passwords are hashed using bcrypt and never stored in plain text.
  • Access to production systems is restricted and monitored.
  • We perform regular security audits and vulnerability assessments.

4. Data Sharing

We do not sell, trade, or rent your personal information. We may share data only in these cases:
  • Payment Processors: Razorpay processes payment transactions securely. We share only the minimum data required for payment processing.
  • Client Galleries: Photos shared via client gallery links are accessible to anyone with the link, as configured by you.
  • Legal Requirements: We may disclose data if required by law or to protect our rights.

5. Your Rights

You have the right to:
  • Access and download your personal data
  • Correct inaccurate information in your account
  • Delete your account and associated data
  • Export your photos and data
  • Opt out of non-essential communications

6. Cookies

We use essential cookies for:
  • Authentication and session management
  • Security (CSRF protection)
We do not use third-party tracking cookies or advertising cookies.

7. Data Retention

  • Account data is retained as long as your account is active.
  • After account deletion, data is permanently removed within 30 days.
  • Payment records may be retained for up to 7 years as required by Indian tax laws.

8. Children's Privacy

ShootBook is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or in-app notification. Your continued use of the Platform after changes constitutes acceptance.

10. Contact Us

For privacy-related inquiries, contact us at:

Wooshelf Private Limited
Email: hello@shootbook.in
Website: shootbook.in